Saiko ran a paper stamp program where regulars could collect across multiple cards to earn a golden card — worth one free drink. Cards got lost, progress was impossible to track, and there was no way to reach their best customers afterward.

They moved the whole experience into CHCKN, and added automated push notifications and campaigns to bring people back between visits. Their customers didn't just accept the switch. They embraced it.

852 sign-ups in the first week. Over 800 in-person transactions. Thousands of paper cards, replaced.

Cookine is an independent cookie business with a loyal following built entirely through events and Instagram. Customers who kept finding her at markets and pickups collected paper stamps toward a free cookie — but those cards got lost, and there was no way to stay in touch with the people who kept coming back.

She launched on CHCKN to finally own her customer list — something her website's email capture wasn't fully delivering. Now every stamp earned at an event or pickup is a contact added to her CRM. Her regulars loved moving their stamp card into their digital wallet, and 100 customers joined in the first days of launch.

Every event builds the list. Every drop has an audience.

Cass Café was built around sustainability from the start — first as a coffee cart, now a zero-waste retail café with its own event space. When it came time to launch a loyalty program, paper stamp cards were never an option.

They launched on CHCKN on opening day, driven in part by what they'd seen while running the SWIRL program. No paper, no waste, just a digital card that lives in their customers' wallets. Hundreds of people signed up in the first days. Now they use their owned email list to send a monthly newsletter keeping regulars in the loop on events, new offerings, and what's happening at the café.

Loyalty that matches their values, from day one.

Mina Mina wanted something simple: a loyalty program that could effectively reward café purchases while also tracking coffee bag purchases separately.

CHCKN set up two distinct programs along with a single sign-up poster featuring two QR codes. Customers can simply scan the code that applies to them, making the process quick and easy.

The transition from paper to digital was seamless. Regular customers were already accustomed to using a stamp card, and now they can carry it in their phones instead.

Montreal Korean Festival ran eight Squid Game-inspired challenges throughout the event. Every game completed earned a badge. Collect all eight, win a prize.

The year before, they'd printed $3,000 worth of paper passports. Only a few hundred were ever used.

Instead of repeating that, they tracked the whole thing through CHCKN. Attendees scanned in, earned digital badges as they played, and the team could see in real time which games were most popular, how far each participant got, and how many people completed all eight.

500 people signed up. The games were tough, but that didn't stop them.

Now they head into next year with a real customer list and the data to make the festival even better.

SWIRL spent two seasons with no real customer data from walk-ins. They were using paper stamp cards, missing repeat visits, and had no way to connect online drop buyers with in-store customers. They needed a CRM that was not tied to their POS.

In their third season, they switched to CHCKN. 600 customers signed up in the first two weeks. In the first year, the program drove over $50,000 in attributed in-store revenue and gave them a clear view of who shops online, who visits in person, and where those audiences overlap.

They are now planning a program for pint drops and a membership for their regulars.