Article
•
June 22, 2025
You’re losing your customers to Uber Eats (and you don’t even know it)
You signed up for Uber Eats to get more orders. And it does bring in some. But over time, something feels off. Your regulars start ordering through the app instead of coming in. You’re packing bags instead of serving customers. And 30% of each sale disappears before it reaches your bank account.
Problem #1: You're paying for customers who were already yours
Your best customers live nearby.
They follow you on Instagram. They know your vibe.
They would’ve walked in today, but instead, they ordered on Uber Eats.
You just lost:
30% of the order in fees
The chance to upsell or connect
Their name, number, and loyalty
You’re not building a customer base. You’re burning cash.
Problem #2: No data = no power
When someone orders from Uber Eats:
You only have their First Name
You don't have their customer information
You can’t market to them
You can’t reward them for repeat purchases
To run your business effectively, you need to gain clarity and insights.
Problem 3: It’s not just fees. It’s visibility.
Uber Eats is pay-to-play.
You think it’s helping locals discover you.
But unless you’re paying extra, your café is buried under a pile of chains, ghost kitchens, and promo-driven listings. Your actual neighbors don’t see you, even when they’re looking.
It gets worse…
You do all the work.
Make the food.
Build the brand.
Create the vibe.
Uber Eats owns the customer. And now you're dependent on them.
The solution: Own your customers
What if you could:
Capture the name and email of every regular
Reward them for coming back
Text them with a promo when it’s quiet
Build a list that grows more valuable every day?
You can. And you don’t need to build anything from scratch.
CHCKN can be your CRM:
Create a loyalty program that captures emails and rewards repeat visits
Customer get a digital pass that lives in their phone
You get a list that helps you re-engage your best customers (with zero extra work)
It can be set up in minutes. No app. No new hardware.
Just a QR code, a poster, and a reason to come back.
If you’re relying on Uber Eats, you’re not building a business.
You’re just borrowing one.
Start owning your customer relationships.
Start growing your business for real.
Start with CHCKN.
Ready to stop losing customers you already earned?
Get started free with CHCKN →
Problem #1: You're paying for customers who were already yours
Your best customers live nearby.
They follow you on Instagram. They know your vibe.
They would’ve walked in today, but instead, they ordered on Uber Eats.
You just lost:
30% of the order in fees
The chance to upsell or connect
Their name, number, and loyalty
You’re not building a customer base. You’re burning cash.
Problem #2: No data = no power
When someone orders from Uber Eats:
You only have their First Name
You don't have their customer information
You can’t market to them
You can’t reward them for repeat purchases
To run your business effectively, you need to gain clarity and insights.
Problem 3: It’s not just fees. It’s visibility.
Uber Eats is pay-to-play.
You think it’s helping locals discover you.
But unless you’re paying extra, your café is buried under a pile of chains, ghost kitchens, and promo-driven listings. Your actual neighbors don’t see you, even when they’re looking.
It gets worse…
You do all the work.
Make the food.
Build the brand.
Create the vibe.
Uber Eats owns the customer. And now you're dependent on them.
The solution: Own your customers
What if you could:
Capture the name and email of every regular
Reward them for coming back
Text them with a promo when it’s quiet
Build a list that grows more valuable every day?
You can. And you don’t need to build anything from scratch.
CHCKN can be your CRM:
Create a loyalty program that captures emails and rewards repeat visits
Customer get a digital pass that lives in their phone
You get a list that helps you re-engage your best customers (with zero extra work)
It can be set up in minutes. No app. No new hardware.
Just a QR code, a poster, and a reason to come back.
If you’re relying on Uber Eats, you’re not building a business.
You’re just borrowing one.
Start owning your customer relationships.
Start growing your business for real.
Start with CHCKN.
Ready to stop losing customers you already earned?
Get started free with CHCKN →
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